Frequently Asked Questions

Everything you need to know about your Smidge® shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing it to our size chart, as our garments are designed for a tailored fit.

Are Smidge® products sustainably made?

Yes, we prioritize ethical manufacturing and use organic or recycled materials in over 80% of our collections to ensure style without compromising the planet.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.